A guide to booking your classes

You will need to create a booking account by clicking 'log in' in the top right corner on the desktop (or at the top of the mobile menu) and entering your contact details as well as providing your 'PAR-Q' information (this is to assess your 'physical activity readiness' and is required prior to booking any classes). You will be asked to verify your email address, so please double check it is spelt correctly.

Once your new booking account is set up, any remaining and unexpired session credits will manually be transferred over from our previous booking system. This may take a couple of days but is usually completed within 24 hours.

You have the option to book and pay for classes individually, or to save money with a class pass or membership. If you would like to purchase a class pass, view the options by selecting 'Class Passes' in the menu at the top of the website. You can then log back in whenever you want to book a class using your credits.

You can view all class styles by selecting 'Book a Class' from the menu at the top of the website, or you may find it easier to book using the 'Timetable' view, if you are looking for a class on a particular day. Just select 'book' and you will be taken to the checkout page.

Your name and email address should be pre-filled and if you have a Class Pass or membership, the Payment field will automatically select Class Pass. If not, the default option will be 'Pay now', or you can select a Class Pass to purchase via the dropdown menu. If booking multiple classes, select 'Add to cart' to select further sessions, or select 'Book Now' to check out.

If you have selected multiple sessions, click the pink shopping bag icon at the top of the website to view your cart and check out.

You can view your upcoming (and past) bookings at any time in your account, by clicking on your name in the top right corner and selecting 'My Bookings'. If you need to reschedule a class, you can move it to a future date, or if there is no suitable alternative date, you can cancel it by clicking the 'Manage' button next to the relevant class. If you booked using a class pass, a cancelled session will automatically go back onto your pass for future use. If you paid for a single session, you will receive a session credit on your account (this is done manually, but usually within 24 hours).

You can also view your Class Passes in your account area and see how many credits you have remaining and how long until they expire.

Once you're all set up on the website, you'll also receive an invitation to join us on the 'Fit by Wix' mobile app. While you can of course just continue booking through the website, the app is much quicker when you're booking multiple classes at the same time!