Terms and Conditions

Terms and Conditions and important information about ‘en Joy dance fitness classes

Please read the following information before booking or participating in any classes.

General terms & conditions for ‘en Joy dance fitness classes

Booking online in advance is essential as there is currently a limited number of spaces per session, to allow for safe distancing in line with current national governing body EMD UK group exercise guidelines. A contactless payment method is required, so there will be no ‘pay as you go’ cash transactions at this time (this may change in future as restrictions ease). Booking is available on a week by week basis, at a rate of £6 per session, or with discounted rates when booking more classes at once.

Please wear suitable clothing and footwear for taking part in exercise and bring a bottle of water to stay hydrated. You do not have to wait for a break, please pause and drink whenever you need to, but avoid stopping too suddenly and try to keep gently moving to prevent the heart rate dropping too quickly. Please do not continue with any movements that cause pain and please work at your own level, modifying any movements as required.

It is important that participants do not arrive at the class too early, to allow the instructor time to set up the hall and implement distancing and other safety measures. If participants can arrive ready to begin just a few minutes before the class, this will allow a prompt start and finish time.

All visitors to our class venues are required to wear a face mask upon entering the premises and while in communal areas. During the exercise class, you are not required or advised to wear a face covering, in line with current government guidelines.

A one-way system will be in place around the venues. The Gloucester Hall at Colden Common Community Centre will have its own one way system, seperate from the rest of the centre – please use the fire exit doors to enter the hall.

Please note, doors and windows will be open during the class wherever possible, to allow fresh air to circulate and provide adequate ventilation in line with current guidelines. Please bring an extra layer of clothing on colder days. The use of the venue toilets should be minimised. Hand sanitiser will be provided to use at entrances and exits and the instructor will have hand sanitiser and cleaning wipes available also. Please use the venue’s QR code to ‘check in’ on the NHS test & trace app.

Upon entering the hall, the floor will be marked out with coloured spots to show each participant’s exercise space. Participants are asked to stand just behind one of the spots and to keep within their own area throughout the class. Water bottles and other belongings (which should be kept to a minimum) should be placed to the sides of the exercise space. Please only bring the essentials; water bottle, keys, etc. When entering the hall, please fill the exercise space by choosing the space furthest away from the door which is vacant. This will help others avoid having to walk past or around you to get to a spot. While exercising, some of the routines may contain small travelling movements from side to side or back and forth, but because the class will be travelling the same way in unison, the distance should be maintained.

In the event of another national or local lockdown, tier change, venue closure, or instructor illness, any outstanding sessions already paid for will be made up at the earliest opportunity. If you are unable to attend a session which you have paid for, please inform ‘en Joy dance fitness by email or via Facebook or text message at the earliest opportunity and you may be able to transfer your booking to a later date (depending upon availability, and if 24 hours notice is given). Unfortunately transfers may not be available and refunds will not be considered if less than 24 hours notice is given, as the hall hire fees will still apply and the extra space may not be re-released and filled in time.

Anyone displaying symptoms of Covid-19 will not be allowed to enter the venue or participate in a class. Anyone who displays Covid-19 symptoms after attending a class should contact the instructor as soon as possible so correct procedures can be followed. If you are experiencing symptoms such as a cough, shortness of breath or high temperature, please refrain from attending a class until you have received a negative test result.

You will be required to fill in a Physical Activity Readiness Questionnaire during the booking process and you are responsible for checking with your doctor to ensure you are able to participate in the activity. By booking a class, you acknowledge and understand that you are voluntarily engaging in an acceptable level of exercise, and participation involves a risk of injury.

The exercises in ‘en Joy dance fitness classes are targeted at ages 16+. Ages 14-15 may take part only alongside a parent/guardian who is also participating in the class and a separate PAR-Q form must be filled in by the parent/guardian on the child’s behalf. Unfortunately we cannot allow children under 14 (or under 16 without a parent/guardian) to take part as children’s exercises should be adapted to reduce risks of injury due to their bodies still developing and under 16s also require a higher level of supervision to ensure their exercise technique is correct.

By booking and taking part in an ‘en Joy dance fitness class, you are deemed to have read and accepted all the terms and conditions on this page.

Statement of GDPR compliance

When making a booking, you are providing your contact information (name, address, email, telephone number), date of birth, selected medical details and emergency contact details. This information is held only by ‘en Joy dance fitness, on a password-protected system, and not shared with any third parties, unless required for insurance purposes or the NHS test and trace system. ‘en Joy dance fitness uses this information to effectively manage classes, to ensure participants are kept informed and safe and may occasionally send you relevant class news and information via email, but you have the right to opt out of this communication at any time.

The online booking system is hosted on WooCommerce. They provide the online e-commerce platform that allows me to sell my services to you. All payments are processed via Paypal or Stripe. ‘en Joy dance fitness does not store credit/debit card details or share customer details with any third parties.

Cookies are used to keep track of cart contents while you’re browsing the site.

Additional safety information for Zumba Toning classes

For those who have not previously attended Zumba classes, or are new to weighted workouts, the Zumba toning sticks are very lightweight but just enough to add extra resistance to the workout. At any point during the class, you may put the toning sticks down on the floor to the side of your exercise space and continue without them. Toning sticks will be placed on the floor next to each person’s exercise space before the session begins. They will be placed out and collected back in using gloves and will be cleaned between classes. When the toning sticks are not in use, eg for the warm up and cool down tracks, the sticks should be placed back on the floor to the side. Please ensure the sticks are crossed over when placed on the floor to prevent them from rolling around.

Additional safety information for online classes

Due to the nature of virtual class delivery, participants are taking part at their own risk and are responsible for their own safety and welfare, as ‘en Joy dance fitness cannot control the participant’s exercise space and potential hazards. As with all exercise programs, you are advised to consult with a medical practitioner/GP before commencing any new fitness programs and to stop immediately and seek medical advice if you experience any discomfort or pain.

Please wear suitable clothing and footwear for taking part in exercise and have a bottle of water nearby to stay hydrated. You do not have to wait for a break in the music, please pause and drink whenever you need to, but avoid stopping suddenly and try to keep gently moving to prevent the heart rate dropping too quickly. Please do not continue with any movements that cause pain and please work at your own level, modifying any movements as required. By booking an online class, you acknowledge and understand that you are voluntarily engaging in an acceptable level of exercise, and participation involves a risk of injury.

The exercises in ‘en Joy dance fitness classes are targeted at ages 16+, as children’s exercises should be adapted to reduce risks of injury due to their bodies still developing and under 16s also require a higher level of supervision to ensure their exercise technique is correct. Due to the nature of online classes, I cannot control whether children are present with you and if a parent allows their child to join in alongside them, this is at the parent’s own discretion and the child will not be covered as a participant on ‘en Joy dance fitness’ insurance. Thank you for your understanding.

If a live class via Zoom needs to be cancelled by the host, or if the host’s connection fails, the class will be rescheduled.

Zoom meetings may be recorded, with view of host video being used for future on-demand classes. Short clips of gallery view may be occasionally used for promotional purposes.

Additional terms for monthly membership

A monthly membership option will be available from June 2021. This allows the participant to attend unlimited classes run by ‘en Joy dance fitness throughout the month, at a heavily discounted rate. Spaces must still be reserved in advance for each class, due to current space restrictions and spaces in each class are subject to availability. Memberships run from the 1st of each month and can be purchased online for the following month. When purchasing a membership, you will not be tied into a rolling monthly contract, you can simply purchase a membership for each month, as and when you wish. Memberships cannot be transferred to another participant, as they only apply to the participant who has filled in the online booking and medical form. Memberships will not be refunded or transferred after the 1st of the month has passed, except in exceptional circumstances (eg a doctor’s note stating the participant is unable to take part in the classes). In the event of a lockdown / changes in restrictions meaning classes are cancelled, the remainder of the membership will then be transferred to the following month. In the event of instructor illness or other reason for a cancelled class, a class credit will be offered, which can be redeemed for a future class.

These terms and conditions may be subject to change at any time in line with government guidelines regarding Covid-19

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